Each courier has a number of different status updates that they can issue based on the information their drivers provide them on their routes. Each Arkansas delivery service may have slightly different designations for the states they assign to shipments, but there is one that is fairly universal and is “Stuck in Transit.”
When you want to check the status of your shipment, you just have to use the means that your courier company told you was the best way to do it. Usually this involves something simple like taking your reference number and calling a toll-free number or logging into a website. Then after entering your reference number, you will be given an update on the status of your shipment.
When this happens, you will usually only get the location of your package. This can be very specific now that packet GPS tracking has become the accepted industry standard. However, there are still other notices that could be included in your package status. One common of these is the unfortunate trapped in traffic.
This simply means that something has happened that has caused the courier to label your package as no longer heading to its destination. It’s a very vague state at best, as it could mean that one of several different things has happened. A package could have been stuck in transit because it was stopped at a border crossing, in a vehicle accident, because a snowstorm stopped traffic, or anything else that would slow down the movement of the courier vehicle.
There are a few ways you can learn more about what has actually caused your shipment to stop moving. Sometimes a courier company will have a way to access a more detailed report online, where you can access any additional information if it exists. On the other hand, you may need to call the company directly.
Often times, this will be your best option, simply because you have probably been in direct contact with the driver of the vehicle. Drivers will generally update the dispatch office with more information than could be provided in the computer system, which means you can get a clearer understanding of what happened to your product by contacting someone in that office. Hopefully they can tell you what happened and how long your shipment will be stuck.