Here are the advantages a small business has over a large IT company:
Specialized services
If you are looking for specialized services, such as educational endowment technology, legal services, etc., it is best to hire a boutique technology firm that specializes in that particular field. These boutique firms not only keep abreast of their respective field, but are also aware of the upcoming global trends, changes in their field and are therefore able to offer unmatched services. The larger firms that sell everything under your cart can never match the experience and knowledge of the boutique firms that cater to specific services.
responsive management
A small IT company will have fewer levels and the consultants working on your solution are more likely to be more responsive to your ideas and problems. Also, with fewer levels between management and the customer, it is quite likely that customers are dealing directly with upper management and as such the response would be much quicker.
The consultants would be personally reviewing the project, with greater operational transparency. As such, the customer would be kept informed throughout the progress of the project, something that is unlikely in the case of a large IT company with too many intermediate levels.
Additionally, a smaller company would also mean that you would have a dedicated team solely working on your project from start to finish, ensuring fewer hiccups and timely completion of the project.
flexibility
Compared to larger teams, boutique IT consulting firms are more flexible in their approach. You will find them more cooperative and accommodating than their larger counterparts. Also, sometimes, we find that information doesn’t filter down properly to the downline, which certainly doesn’t happen with smaller teams. In other words, you’ll have a small, dedicated team working wholeheartedly on your project.
Responsibility
Boutique firms are very close. Employees are directly responsible for their performance. Therefore, they are more attentive to the client and their queries.
Your feedback is valuable to a boutique firm
Unlike big firms with many clients, your comments and reviews about a boutique firm are really important to them. Therefore, they will leave no stone unturned to ensure the full satisfaction of their client. Many times, boutique consulting firms go the extra mile to keep their clients happy, something you might not expect from a larger firm with its rigid protocols.
Apart from the above, boutique IT consulting firms have a leaner organizational structure and tight control of their overheads. Therefore, they can offer competitive prices to their customers. Most importantly, these companies thrive on the goodwill of their clients, and because of that, you can expect exceptional customer service both during and after the completion of the project.